Effective Date: January 12, 2025
Service Scope
XYC Clothes is committed to providing customers with high-quality clothing products and comprehensive customer service. Our services include but are not limited to:
- Online shopping consultation and guidance
- Size recommendations and styling advice
- Order processing and logistics tracking
- Product quality assurance
- Customer inquiries resolution
Service Hours
- Online Customer Service: Monday-Friday 9:00 AM-6:00 PM (Pacific Time)
- Phone Consultation: Monday-Saturday 9:00 AM-5:00 PM
- Emergency Contact: Email response within 24 hours
Order Processing
- All orders will be confirmed within 24 hours
- Orders on business days processed same day
- Provide tracking number after shipment
- Estimated delivery time: 1-2 business days within the US
Contact Information
- Phone: 626-262-1813
- Email: xyccLothes1314@gmail.com
- Address: 200 E Garvey Ave, Monterey Park, CA 91755
- Website: www.xycclothes.com